Shipping policy
Shipping Policy
All Rocknwool Blankets orders are processed within 1–3 business days and delivered within 15–20 business days, depending on your location.
You’ll receive a tracking number by email once your order ships — please allow up to 48 hours for tracking updates to appear.
While we always aim for quick delivery, occasional delays can happen due to customs, weather, or carrier issues. If your order hasn’t arrived after 20 business days, contact us at contact@rocknwoolblankets.com and we’ll help track it down.
Please make sure your shipping address is correct before checkout, as we can’t be responsible for delays or lost packages caused by address errors.
Please note that refunds will not be issued for orders delayed due to shipping or carrier-related issues. We appreciate your understanding and patience while your order makes its way to you.
For any shipping questions or concerns, you can always reach us at contact@rocknwoolblankets.com.